Claims Officers (Temporary) - Brisbane

Claims Officers (Temporary) - Brisbane

Job Title: Claims Officers (Temporary) - Brisbane
Contract Type: Temporary
Location: Brisbane
Reference: 2999860
Contact Name: Lauren Rodwell
Contact Email: laurenr@beaumontpeople.com.au
Job Published: September 10, 2019 07:45

Job Description

We are looking for experienced and self-driven Claims Officers to join our client’s insurance team on a temporary/casual basis. You will proactively assist with the end to end management of claims for their members, ensuring they have a positive experience.

Key Responsibilities
  • Liaise with members over the phone in regard to their claim and enquiries
  • Ensure all documentation follows compliance standards and processes
  • Proactively provide a high level of customer service to ensure the flow of communication during the entire claims cycle to stakeholders
  • Prioritise workloads and mitigate costs to achieve operational effectiveness
To be considered for this role, you will have:
  • Experience managing the end-to-end claims process (preferred)
  • Previous experience within the insurance sector
  • Ability to interact with multiple stakeholders internally and externally
  • Excellent written, verbal and interpersonal communication skills
  • Resilience and the ability to liaise with emotionally distressed customers
  • Strong computer literacy skills
  • Ability to use critical reasoning with a pragmatic approach
These positions are to commence immediately on a temporary basis with the length of assignment uncertain at this stage. Please ensure that you will be able to commit for a minimum of 3 months.

Interviews will be held on Tuesday 10th and Wednesday 11th September.

For more information, please contact Lauren Rodwell, Recruitment Consultant, on (02) 9133 9322.