Account Management

Account Management

Job Title: Account Management
Job Type: Permanent
Location: Sydney - CBD, Inner West & Eastern Suburbs
Industry: Contact Centre & Sales
Salary Detail: $50,000 + super + commission
Reference: 3205761
Contact Name: Emily Hadzipasic
Contact Email: emilyh@beaumontpeople.com.au

Job Description

  • Permanent opportunity based in the Sydney CBD
  • Working for a well-known and ever-growing digital marketing company
  • $50,000 + super + commission, OTE $75,000 - 80,000
The aim of this role is to proactively manage, grow and develop a successful portfolio of current and future customers. 
  • Provide strong account management of new and existing customers by proactively contacting and checking in with customers
  • Monitor and follow up failed payments and lapsed clients
  • Grow your portfolio by up-selling and cross-selling and proactively pursuing new opportunities
  • Help grow and develop existing accounts by developing and maintaining long-lasting relationships with customers
  • Ensure exceptional customer service and quick/timely service
  • Collaborate with sales team to prospect new clients and secure timely onboarding of new accounts
  • Ability to work in a fast paced environment, hit deadlines, KPIs and monthly revenue targets
The ideal candidate is someone who is passionate about account management, thrives on successful service and customer engagement.
  • Must have proven phone based sales experience (account management, cold calling, outbound sales, telesales, etc.)
  • Strong customer service experience
  • Experience developing and maintaining a strong portfolio of clients
  • Experience in complaint resolution and retention strategies is ideal
  • Must be passionate about service have a desire to develop accounts 
  • Ideally Bachelor Degree qualified
  • Must have full working rights
  • Ideally available to start ASAP or within the month
  • Join an ever-growing business that provides growth opportunities
  • Casual dress code
  • Free breakfast, fruit and drinks as well as celebratory events
  • A social team with Friday drinks, ping pong, Xbox and placations
  • Great office with Harbour Views (and a short walk from Wynyard Station)
If you are interested in this role, please submit your CV below and one of our consultants will be in touch shortly.

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